Position Summary:
You’ll manage pre-voyage table assignments, coordinate Celebrity Select Dining, and greet guests with poise, professionalism, and warmth. This role requires strong organizational skills, attention to detail, and a passion for exceptional guest service.
Key Responsibilities:
- Coordinate and manage dining room table assignments prior to each voyage
- Greet guests and ensure a smooth seating process
- Maintain accurate records of special occasions and meal requests
- Communicate effectively with wait staff to deliver outstanding guest experiences
- Exhibit knowledge of service standards, wine, and basic hospitality operations
- Uphold the highest standards of brand representation, guest satisfaction, and teamwork
Qualifications:
- Minimum 3 years’ experience in hospitality (luxury hotel, cruise, or upscale dining preferred)
- Previous hosting or public relations experience in a high-end setting
- Fluent in English and at least one additional language (Italian, Spanish, French, or German)
- Strong computer and typing skills (Excel, Word, and reservation systems)
- Exceptional customer service, problem-solving, and multitasking abilities
- Able to work under pressure and without supervision.
Physical & Language Requirements:
- Must be able to stand, walk, lift up to 50 lbs, and participate in ship safety drills
- Full visual, verbal, and hearing abilities required
- Strong English communication skills (verbal and written) essential.
How to apply for the job:
- Register your profile with OSM Thome Recruitment tool on https://jobs.osmthome.com/jobs
- Upload your English CV to OSM Thome.