Sr./Crewing Support Officer

Key Responsibilities and Roles:

Process the Flag State applications:

• Consolidation of Requirements:
• Prepare Flag State request requirements according to the established matrix.
• Monitor the release of Certificate of Registry of Agreement (CRA) and follow up on the Original Book, Endorsement, and Government Order of Employment (GOE) 90 days prior to CRA expiration.
• Ensure proper documentation and timely processing of all registry requirements.
• Verify that CRA, Book, Endorsement, and GOE are properly uploaded and regularly updated in the Crew Management System.
• Confirm that all released CRA, Book, Endorsement, and GOE details are accurate before dissemination to the Crewing team.
• Keep Flag State guidelines updated and ensure compliance.
• Validate the accuracy and validity of all submitted documents and certifications.
• Perform other tasks as assigned by the immediate Supervisor or Manager.
• Invoices / Payment Requests:
• Ensure timely submission of Flag State-related invoices to the Finance department for payment processing.
• Coordinate with Finance and Flag State authorities regarding invoice-related matters to resolve any discrepancies or issues.
• Process the Visa Applications:
• Ensure timely requests for visa funds and liquidation with Finance.
• Verify the accuracy of online and paper visa applications.
• Oversee the timely application for all seafarers’ visas as requested.
• Secure visa appointments when required.
• Ensure completeness of all visa application documents during briefings, including instructions for interviews and procedures, especially for applicants needing personal appearance.
• For visas that do not require personal appearance, ensure that all pertinent documents are delivered personally to the embassy by an authorized company representative.
• Assist, monitor, and guide shore-based employees in their visa applications.
• Act as the subject matter expert for visa application processes.
• Coordinate with embassies to obtain the latest Memorandum Circulars and Advisories
• Perform other tasks as assigned by the immediate Supervisor or Manager.

• At least a graduate of any Bachelor’s Degree.
• Knowledgeable about seafarer documents and requirements of Flag State Registries.
• Preferably 1-2 years’ experience in Crewing operations.
• Good communication skills, both written and verbal.
• Highly organized with strong interpersonal skills.
• Strong customer focus with the ability to provide after-hours support when needed.
• Proficient in using office productivity tools.