• Arranging and assisting the documentation requirements of the seafarers
• Assisting in administering the deployment of seafarers

Key Responsibilities and Role(s):

Advanced Planning

• Assist seafarers in upgrading and renewal of their documents (MARINA, NBI, medical etc.)

Pre-Joining Requirements

• Request booking of seafarers with OSM Thome Maritime Leaders Academy for trainings in accordance with competence matrix.
• Request/ Prepare Flag State requirements of seafarers (e.g. NIS, IOM, Swedish mustering, CRA’s endorsement etc.) to Flag State Team.
• Coordinate with Visa & Travel provider regarding requirements needed for seafarer’s visa application
• Request booking of seafarers for Pre-employment Medical Exam
• Prepare Department of Migrant Workers (DMW) contract and ensure DMW Worker’s Information Sheet and pertinent information are valid and correct before submitting contracts to Processing Department
• Endorsement of new documents submitted by the crew to Crewing Support for scanning and uploading in crewing system
• Provide complete competence matrix overview to Crewing Officer/Crewing Manager as applicable prior departure of the seafarer
• Issue black folder to the seafarers and ensure all documents are complete, valid, and verified prior departure of seafarers
• Order working gears and issue to seafarers before departure as required by Customer
• Dispatch seafarers according to schedule and ensure all joining crew requirements are given to the crew (1. Letter of Guarantee (LOG) 2. OK to Board (If VISA is not needed or VISA on arrival) 3. Joining instruction)

Crew Appraisal and Promotion

• Endorse the appraisal to Crewing Support for uploading.

Crewing System

• Update crewing system based on personal information and other necessary requirements and ensure the data quality is maintained

Others

• Updating the team regarding the document status
• Coordinate with OSM Thome Cebu for documentation and processing of seafarers reporting in Cebu
• Perform other tasks as delegated by the immediate superior

Required Competencies:

• Experience in processing crew documentation (an advantage)
• At least a graduate of any bachelor’s degree
• Ability to communicate effectively at all levels
• Strong negotiation skills
• Result oriented, hardworking and a team player
• Has an eye for details
• Customer-oriented