Hurtigruten Coastal AS || Nature & Culture Guide

Deadline:

ASAP

About Hurtigruten:

Hurtigruten is a Norwegian shipping and travel company that sails the legendary coastal route between Kirkenes and Bergen, often referred to as “the world’s most beautiful sea voyage.” In addition to the traditional route, Hurtigruten also offers signature routes such as the North Cape Line, the Svalbard Line, and Hamburg–North Cape, with a fleet of ten ships in total.

Since its inception in 1893, Hurtigruten has safely transported local passengers, essential goods, vehicles, and tourists to 34 ports along the Norwegian coast.

Hurtigruten is one of Norway’s largest maritime employers, with 1,500 seafarers and apprentices on board. The company collaborates with local suppliers to serve world-class local cuisine and offers selected excursions to its guests in partnership with local operators.

Environmental responsibility and sustainability are central to Hurtigruten. In 2009, Hurtigruten eliminated the use of heavy fuel oil, and the fleet now includes four hybrid ships. The goal is to operate an emission-free ship by 2030 through the ambitious Sea Zero program.

Coastal Experience Team (CET)

CET plays an important role in ensuring an outstanding guest experience. The team is responsible for guest engagement and information, daily planning of on board and ashore activities, the photo program, sales of excursions, as well as planning and execution of self-organized hikes and other activities. The team consists of the following positions:

• Expedition Leader (EL)

• Assistant Expedition Leader (AEL)

• Excursion Coordinator

• Nature and Culture Guide

• Photographer

Every day we immerse ourselves in unique themes that harmonize with the history of our upcoming port visits. From informative lectures in the lecture hall to informal conversations on deck about the passing landscape, the team enriches the guest's experience of Norway.

Nature and Culture Guide is part of the Coastal Experience Team (CET) on board the ship and reports to the expedition leader (EL) on board.

Duties and responsibilities:

• Act as hosts and guide guests through activities such as presentations and lectures

• Deliver Hurtigruten's self-produced activity program consisting of hiking in Norwegian nature in a safe and engaging way, based on Norwegian outdoor life traditions “friluftsliv”

• Contribute to sales and interest in Hurtigruten's excursion program

• Planning, organizing, and coordinating programs and activities in cooperation with other members of the Coastal Experience Team

• Control and maintenance of your team's equipment

• Ensure that the company's standards in relation to service and quality are met

• Nature and cultural guides report to the expedition leader

Qualifications/Experience:

• Higher relevant education, relevant experience can replace the educational requirement

• Work experience in adventure- or nature-based tourism

• Good knowledge of the coast of Norway and generally good knowledge of Norwegian society and history

• Experience with nature guiding

• Good physical shape

• Experience in photography, image processing and video production is desirable

• Language requirements:

MS Otto Sverdrup: German and English fluent

Other ships: Scandinavian and English, desirable with German and/or French

• Good computer skills

• All employees must have Basic safety course for seafarers STCW AV/1-1, 1-2, 1-1, 1-4, Crowd and Crises management course STCW AV/2, and approved health certificate from authorized seafarer doctor. There is no requirement to have completed the courses before applying, but you must be willing to take them.

Personal qualities:

• Very good communicator and lecturer

• Sales- and service-oriented

• Generous, fearless and outgoing

• Solution-oriented and stress tolerant. Being able to handle unforeseen events.

• Good communication and cooperation skills

• High security focus

• Language requirements:

Fluent in German and English

We offer

• Opportunity to convey and develop new and exciting experiences for our guests from near and far

• A challenging position, where you work with one of Norway's strongest brands together with good colleagues