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Supports the development, implementation and continuous improvement of the Clinic’s Quality Management System.
Job Description:
- Support the implementation, maintenance and continual improvement of the Quality Management System (QMS).
- Monitor departmental compliance with approved policies, procedures, work instructions, standards and quality objectives.
- Develop and maintain the annual internal audit programme based on process importance, risk and previous audit results.
- Plan, lead and conduct internal audits as Lead Auditor, including preparation of audit plans, checklists, opening and closing meetings, and audit reports.
- Act as Document Controller for the QMS and maintain the master list of controlled documents and records.
- Coordinate root-cause analysis and corrective action activities arising from audits, incidents, complaints, nonconformities and process reviews.
- Conduct or coordinate orientation and refresher sessions on the QMS, internal auditing, document control and related procedures.